← back

Microsoft

Customized and reliable services for the technology leader Microsoft

Microsoft is the largest software manufacturer in the world. In Germany alone, the company employs over 3000 people. And thanks to strong internal IT services, they can focus entirely on their core tasks.

Herausforderung

To enable employees to concentrate fully on their customers and projects, Microsoft Germany decided to outsource all services relating to the company's internal information and telecommunications technologies to an external service provider. Among other things, the new partner will take care of hardware and software solutions tailored to the company's needs, secure investments and optimize communication structures in the long term.

Those responsible wanted reliable services and technical support at the highest level, 365 days a year, responsive and close at hand. Ideally from an experienced company that combines different disciplines under one roof, offers everything from a single source and works with expertise and passion - to inspire Microsoft and its employees with consistently strong IT.

Cabsol digital services begeistert 200220 075034

Lösungen

After a pitch with several service providers, Microsoft Germany awarded the outsourcing of almost all of its local IT services to Cabsol. The reasons for this included a tailor-made concept, a detailed implementation plan including precisely defined milestones and attractively priced services from a single source that perfectly met the requirements for highly available and fail-safe solutions. From IT asset management to a reliable on-site help desk and business leader support - Cabsol provided the best all-round services right from the start.

When new technology standards are implemented in the network, the team provides new hardware and installs new applications, replaces end-of-life devices and equips new offices and meeting rooms with the IT and AV equipment they need. Local WLANs are also managed and a highly secure connection to the company's international Network Operations Centers and other locations in Germany is guaranteed.

Nutzen

The outsourcing of internal IT and TC services is proving to be of great benefit to Microsoft. Thanks to its many years of experience in the industry and its broad portfolio, Cabsol as a new partner knows exactly how to optimize internal IT processes - also with regard to high investment protection and permanently lower operating costs. The IT is ideally aligned with the company's goals, customized managed services simplify project workflows, increase productivity and make work easier for employees in the long term. From purchasing and testing new hardware, installing software, and maintaining and monitoring the system to operating electronic door displays and intelligent print management, everything is in the best hands with Cabsol.

Support is efficient, faults are resolved quickly, response times are short and there is always someone on hand to answer technical questions. This means that the individual departments and their employees as well as the management can concentrate fully on their core competencies without having to deal with administrative tasks. This is what Cabsol is there for - on-site, at any time, via any desired channel, immediately and permanently.